Subtle dark geometric grid representing a tactical game board

Player Assistance

Command Center

Access technical support, resolve account issues, and find answers to keep you focused on the next battle.

Global Matchmaking Servers

All game systems are currently fully operational. Last checked: Just now.

Tactical Briefing

Frequent Queries

Review these common resolutions before initiating a secure communication channel with our support operatives.

How do I link my account across multiple devices?

Ensure you are signed in to your primary Gambit Profile on your main device. Navigate to Settings > Account Link, and generate a secure transfer code to input on your secondary screen.

Why did my competitive rank reset?

Ranks undergo a soft reset at the conclusion of every tactical season. This ensures ladder integrity and allows meta shifts to accurately reflect player skill in the new drafting environment.

I encountered a unit pathing bug. Where do I report it?

Please use the dedicated support form below. Select "Gameplay Bug" and provide the Match ID found in your battle history so our engineering team can review the exact server replay.

What is your policy on premium cosmetic refunds?

Unused board skins and commander cosmetics can be refunded within 14 days of acquisition. Once equipped in a live matchmaking session, the items are bound to your profile permanently.

Direct Line

Require Immediate Reinforcements?

If the briefing above did not resolve your situation, transmit a detailed report to our headquarters. Our support operatives aim to respond to all player inquiries within a single server cycle.

Player Support Email

hello@gambitgames.de

Emergency Operations Desk

+49 621 5807420